Greetings!

 

ADA-OHIO provides information, referral, technical assistance, and training to businesses and people with disabilities regarding the Americans with Disabilities Act of 1990 (ADA).

 

The staff at ADA-OHIO is committed to quality customer service by providing you with accurate information and resources in a timely manner. To accomplish this goal we need your help!

 

We would appreciate your taking the time to fill out the online survey. Every effort will be made to address your suggestions or concerns.

 

 

1. What method did you use to contact ADA-OHIO?

    1.  Telephone            2. Email            3. Web Page

 

2. When you contact ADA-OHIO, which single category describes you?

     1. Individual with a Disability

     2. Disability Organization or Advocate

     3. Architect

     4. Business (for or non profit) please indicate business name

     5. State government agency

     6. Local government agency

     7. Other

 

3. When calling ADA-OHIO during business hours, do you most often…

    1. Speak to a person

     2. Hear a busy signal

     3. Get a recorded message

     4. Not applicable

 

4. Did contact with ADA-OHIO result in an answer to your question?

     1. Yes

     2. No

     3. Not applicable

 

5. How much has your understanding of the ADA increased as a result of your contact with ADA-OHIO?

    1. Not at all

     2. Limited amount

     3. Moderate amount

     4. Considerable amount

 

6. Please comment on how you plan to use website or print information

 

7. Please rate your overall satisfaction with the website

    1. Very poor

    2. Poor

    3. Fair

    4. Good

    5. Very good

    6. Not applicable

 

8. Please rate your overall satisfaction with the telephone service

     1. Very poor

     2. Poor

     3. Fair

    4. Good

     5. Very good

     6. Not applicable

 

9. Please include any suggestions for how we can improve our services to you or provide additional comments: